Seven years of Netflix
This month marks my seventh anniversary in Netflix, the online DVD rental site. In that time, I've seen them go through quite a few changes. In the beginning they actually used an honor system where you told them you returned the movie and they'd send you a new one. Of course, this process was required since the DVDs were being shipped from California and took around three days to get to Wisconsin (so a week for the round-trip). They've since opened up shipping facilities around the country--including one here in Madison allowing me to get my movies turned around in three days.
Also during this period, I've seen the amount of time I have to watch movies deteriorate. I have, however, added to the amount of people who can enjoy my subscription by creating queues for my wife and daughter. However, I do miss the days where I could watch 12 movies/month for around $20.
Now, Netflix Inc. faces some pretty steep competition. Blockbuster, who they almost single-handedly put out of business a couple of years ago, is back with a complete copycat service. I don't really know much of the details of their service, but I do know that many people are drawn to the option of being able to go to the store to exchange movies. The last time I set foot in a Blockbuster was over seven years ago (something I am very proud of). If it is still anything like it was, good luck getting the movie you actually want to see. My advice is to always keep your queue stocked with the movies you want to see. Also, make sure your plan fits your habits where you always have enough movies to watch at home.
Netflix is also criticized that they are late into the movie download game. I like to watch movies on a very large screen with Dolby Digital 5.1 surround. I'm not aware of a download service that delivers that kind of quality today (with the huge selection of Netflix). In the future, I'm sure downloading will become easier to do, easier to watch on a screen that is meant for longer viewings, and become a higher quality experience. And, I'm sure the smart folks at Netflix will be part of the mix. But for now, why not stick with the ease of just popping a disk into your DVD player from one of those nice red envelopes?


